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Director of Academy

Oslo, Norway


About Superside:

Superside revolutionizes the global design industry by building new tech and data-science-driven processes that enable distributed teams to work together much more efficiently and robust than any other service. We deliver high-velocity on-demand design to enterprise clients, with a data driven and meritocratic mindset unlike any other existing platform or service.

Superside was founded in late 2015 and became the first Norwegian company to join the Y Combinator accelerator in Palo Alto, California. We have since received funding from reputable Silicon Valley investors Freestyle Venture, High Alpha, Slack Fund, Sam Altman, Alliance Venture and others. We are remote-first with team members spread across the world.

Superside is pioneering the future of remote work with a tech-enabled platform that creates super efficiencies and advantages workers by way of fostering community and greater income predictability with flexible work and stable wages.

Our mission is to shape the global labor market; by having a fair and transparent labor platform that is great for both remote workers and enterprise customers. To help us on our journey we are looking for a key person to take lead of the core of our company, the Academy.

As a Director of Academy your day to day work will be varied and will include, but not be limited to:

  • Own the Superside Global Academy
  • Model, optimize performance, and manage inbound and outbound recruiting funnels wrt talent acquisition cost and quality
  • Model and optimize the recruitment process wrt. quality and speed (screening, AI-based testing, interviews, scoring, internal stakeholders)
  • Own onboarding experience (build a scalable framework for onboarding)
  • Build, execute and optimize competency development and contributors:
    - Product & software training
    - Commercial and client success training
    - Process and project management training
    - Corporate training
    - Mentorship and on-the-job training program
    - Metrics, targets and KPIs
    - Midterms and Graduation: Tests, exams, certificates
    - Feedback and continuous improvement
  • Own Employer branding and communication (work with marketing and editorial to define and execute Superside’s EB and communication)
  • Forecast modelling of capacity vs hiring needs to meet supply/demand wrt roles, skills, geography and more
  • Continuous data analysis and optimization of all steps and areas above (platform ROI, time to hire, churn, cost & quality of hire, hire satisfaction, culture fit)
  • Work with tech team and external suppliers on developing systems and tools
  • Work closely with the founders and key stakeholders in other teams
  • Manage and coordinate internal resources and contributors:
    - Your own team members managing platforms, systems, candidate communication, etc.
    - Designers that do outbound search and screening
    - Team leads and people ops who do interviews and recruitment decisions
    - Project Ops and Design Ops who deliver content and execute training sessions
    - Mentors

This is you:

  • Msc. degree in one of the following areas Business, Finance, Economics, Engineering or equivalent
  • Solid analytical skills
  • Structure and overview is in your DNA
  • You are execution focused and independent
  • Growth-hack/startup mindset and love things that move fast
  • Strong interest in skill testing, modelling, management, optimization, strategy and operational efficiency

We can offer:

  • Own a mission-critical area of the company
  • Work remotely or in Oslo
  • Lead and grow your own team
  • A fast paced environment
  • A core role in a high-growth Silicon Valley backed start-up with a proven business model
  • Pioneering a $500bn global market and creating the future of work
  • Work directly with a passionate and strong founder team
  • Significant Equity in the company

For further questions regarding the position, please contact Maria Bø Rognan at: +47 993 27 703 or mbr@firstengineers.com

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